Queenstown Lakes Home Delivery Service

Queenstown Lakes Libraries have a free Home Delivery Service that is currently available in Frankton, Queenstown, Wānaka and Hāwea. It's an option for patrons who are unable to come to the library, for reasons such as mobility, transport or health issues long or short-term. It gives you access to our books and magazines in a safe and convenient way.

To order a book bag click the "request a bag" button below, or feel free to contact your nearest library directly: Frankton Library - (03) 441 3680 / frankton.library@qldc.govt.nz; Queenstown Library - (03) 441 0600 / queenstown.library@qldc.govt.nz; Wānaka Library (03) 443 0410 / wanaka.library@qldc.govt.nz; Hāwea (03) 443 9371hawea.library@qldc.govt.nz

When you place your order, let us know which of the following two options you prefer:

Book bag option: Personal

  • A customised selection of items
  • We tailor the selection based on your order form

Book bag option: Surprise

  • A pre-selection of 10 age-appropriate items for preschoolers, children, teens, or adults

When you request a bag we’ll ask you a few questions, then we'll then be in touch to arrange your delivery.

Request a bag


  • Which libraries offer this service? This service is currently available at Frankton, Hāwea, Queenstown and Wānaka libraries.
  • What if I want to pick my bag up? If you do not need your bag delivered, you can request a pre-made bag to pick up via our 'Click and Collect' service.
  • What if I live in Central Otago? If you are based in Central Otago click here to order a bag for home delivery.

My Book Bag