Contact Us

General Enquiries

For any general enquiries, please email:

General enquiries include:

  • Making a purchase suggestion;
  • Asking about library services;
  • Asking about your library account; or
  • Any other general questions.


Please complete the form below to provide any feedback.

Mailing Address

Central Otago / Queenstown Lakes Libraries
Private Bag 50072
Queenstown 9300
New Zealand

Branch Enquiries

Your local branch details can be found here.

Your individual branch can help with:

  • Bookings for events or programmes;
  • Requests for in-person digital help; and
  • Other branch-related questions.

Queenstown Lakes Libraries Team

For specific enquiries for the Queenstown Lakes Libraries leadership team, please contact:

Library Services Manager – Queenstown Lakes Libraries

Sue Gwilliam –

District Collections Librarian – Queenstown Lakes Libraries

Maia Bennett -

District Children's Services Librarian – Queenstown Lakes Libraries

Shana Makuta –

District Digital Services Librarian – Queenstown Lakes Libraries

Natacha Murphy –

Whakatipu Libraries Branch Manager (Arrowtown, Glenorchy, Queenstown)

Aoife McMahon –

Upper Clutha Libraries Branch Manager (Hāwea, Makarora, Wānaka)

Julie Stretch –

Frankton & Kingston Libraries Branch Manager

Alicia Taylor –

Community Engagement Librarian (Whakatipu)

Natasya Zambri –

Community Engagement Librarian (Upper Clutha)

Paula Mitchell –